In line with Consumer Protection (Distance Selling) Regulations 2000, we offer a 7-day return policy. This is dependent on the item being returned within 7 days and in exactly the same condition as received (undamaged, unused and where applicable, in its original packaging).
If you need to return anything to us, please do so including any accessories, brochures, manuals, guarantees or warranties that came with the product. Unfortunately we will be unable to issue a refund where the product is in an incomplete state.
No right of cancellation, refund or return exists under the Consumer Protection (Distance Selling) Regulations 2000 once you have used your product, unless the product is defective and you are returning it for this reason.
Above all, we hope you'll simply get in touch with us if you're not happy. We're good listeners and want you to be happy with your purchase.
Our contact details are: firstname.lastname@example.org